Genero Backoffice support

Price

Scope hours / week

Hourly rate 890 kr/h​

Billing monthly, if a weeks work exceeds agreed scope, you as a customer will be notified well in advance.

Do you lack time and resources for the administrative parts of Genero Sales?

Are you looking for quick and short efforts for external tasks, such as registering the VCD of your articles with Exder, Validoo, ICA’s Supplier Portal, etc.?
Then this service is for you! Genero can support you with maintenance of registers, extended support and other back office tasks within Genero as well as VCD external. Permanently or for a shorter period of time, you decide the extent.

 

Description of service

Genero Sales internally:

  • Routine description for what Genero Backoffice should do and when it should be performed
  • 1-line support
  • Campaign planning and budgeting
  • Article care and customer care (post new and update these)
  • Order management (read error log EDI order)
  • Organization of new suppliers
  • Layout of media
  • Arranging report subscriptions
  • Manage users and roles

Product maintenance & product certificate, externally:

  • VCD registering with external services. (Exder, Validoo, ICA:s Supplier portal)

Does it sound interesting?

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